Redemption Grace Period (RGP) is a status that occurs after your domain expires. The expiry period lasts approximately 40 days, then RGP status takes place for a duration of approximately 30 days. When a domain enters RGP status it is not recoverable through your domain manager, it must instead be recovered at the registry. There is a larger financial penalty for recovering RGP doains. To recover an RGP domain please login to your Rebel account and ensure your payment information mis updated in the Account Settings page then follow these steps:
Step 1.
Click the following link to login to the RGP Manager.
Step 2.
Check the box next to the domain in your RGP Manager and click Recover.
Step 3.
You will be taken to the shopping cart where you can confirm your order and payment details. Check the box that reads I agree to the terms and conditions of Rebel then click Process Order.
If you have a .CA domain in RGP status, please contact our Customer Experience team for other recovery options
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