Once a year, ICANN — the global organization that oversees domain names — requires all domain registrars to verify that the WHOIS contact information for each domain is accurate and up to date. This is a standard part of domain ownership and helps ensure that the contact details associated with your domains remain valid.
In the email you received, you’ll find a unique link or key that lets you view a list of your domains along with their current WHOIS information. Here’s what you need to do:
Review the contact details listed for each domain. This typically includes the registrant’s name, organization, email address, phone number, and street address.
If everything is correct and up to date, no further action is required. You do not need to reply to the email or contact our support team.
If any information is incorrect or outdated, log in to your account to update it. In some cases, certain changes may require assistance — if so, please reach out to our Customer Experience team for help.
Keeping your WHOIS details accurate is important. Not only is it required by ICANN, but it also ensures that you receive important domain-related notifications and helps protect your domain ownership.
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