Angelina
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How do I connect to FTPS? - Plesk
InfoFTPS (also known FTP-SSL, and FTP Secure) is an extension to the commonly used File Transfer Protocol (FTP) that adds support for the Transport Layer Security (TLS).ImportantFTPS should not be ...
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What are my nameservers?
With Plesk, there are two types of nameservers you can use for your domain. The first option is to use the default nameservers that come with the hosting package your domain is currently on. The se...
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How to set up your email with Rebel Hosting
If you are currently using email with a third-party provider and do not plan to use the email included with your Plesk hosting, you can follow the steps in this article to keep your existing email ...
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How do I upgrade/downgrade my Web Hosting (Plesk) package?
All upgrades of Web Hosting packages with Plesk require that you contact our customer support team. Please contact our team by sending an email to service@rebel.ca confirming which package you woul...
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How to cancel your hosting subscription - Plesk
If you currently have a personal/start-up/business or WordPress hosting package with us and no longer wish to have it, please follow the steps below. Step 1. Log in to your Rebel account, then sel...
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How to update your Database's password? - Plesk
Should you need to update the password to access the database for any reason, please follow the steps: Note: If you are using our Classic Hosting packages like Pathfinder, Adventurer or Globetrotte...
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How do I access the Advanced Help Documentation in Plesk?
You can access the Plesk Help Centre through the following steps: Step 1.Log in to your Rebel account, then select "Products" in the top-left corner. In the top toolbar, you will see "Hosting”. Ple...
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What should I do if my website was hacked?
Discovering that your website has been hacked can be stressful, but the good news is that there are clear steps you can take to regain control and secure your site.This guide walks you through what...
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What is SSH and is it included with my hosting?
SSH (Secure Shell) is a way to securely connect to a server using a command-line interface. It’s commonly used by developers and advanced users to manage files, run commands, install software, and ...
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Common web page errors and what they mean
When visiting a website, you may occasionally see an error message instead of the page you expected. These errors usually indicate that the browser could not properly connect to the website or that...