Angelina
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How do I update my account contact information?
In order to update your account's contact information please follow these steps: Step 1.Log in to your Rebel account, then select "My Account" in the top-left corner. In the top toolbar, you will s...
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How do I change my account email address?
For security reasons, we are only able to provide the login information by email to an address currently listed in our records for the account owner. To change your primary email address on file, f...
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How to add an alternate email on file
Adding an alternate email address to your account provides additional flexibility and an extra layer of security. It ensures there’s a secondary way to access your account and receive important not...
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How to view my subscriptions
Please follow the steps below to find your current subscriptions. Step 1.Log in to your Rebel account, then select "My Account" in the top-left corner. In the top toolbar, you will see “Subscripti...
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Why is my account on hold?
What is an Account Hold?If you try to log in and see this message:"Your account has been temporarily put on hold as a precautionary measure to protect you against potential fraudulent activity.To a...
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Can I add multiple users to my Rebel account?
At this time, our system only supports one username and password per Rebel account. This means multiple users cannot have separate login credentials for the same account.However, there are a couple...
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How do I delete/close my account?
To close your account, you’ll need to contact our Customer Service team directly. While we don’t delete accounts, we can cancel all active services and close the account on your behalf. Once this i...
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Trouble accessing your account? Here’s what to do if the previous owner has left
Don’t worry — this situation is more common than you might think, and there are clear steps we can take to help get things sorted. Whether the previous account owner has left the company, changed r...
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What are my options for Two-Factor Authentication?
At Rebel, your account security is our top priority. That’s why we require Two-Factor Authentication (2FA) and offer three different methods for receiving your login codes. Each method provides pro...
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How to set up an application-based 2FA for Rebel account
Enabling an application-based two-factor authentication (2FA) system is one of the best ways to keep your Rebel account secure. This helps prevent unauthorized logins, even if someone has your pass...