Get Under the Hood of Your Hosting Plan

Whether you are launching a personal blog or scaling an advanced custom web application, our Plesk Obsidian hosting infrastructure is engineered for speed, safety, and flexible development.

1. Core Language & Database Specifications

Does my hosting plan support MySQL?

Yes! Our hosting infrastructure uses MariaDB 10.11.x, which is a high-performance, drop-in replacement for traditional MySQL databases. It runs on the standard MySQL port (3306) and is fully compatible with any application requiring a MySQL database engine.

• Seamless Applications: Perfect for out-of-the-box platforms like WordPress or custom database configurations coded directly into your site's backend files.

• Easy Management: You can easily view, modify, and optimize your database tables right inside your portal using the built-in, secure phpMyAdmin database interface.

What PHP and Node.js versions are supported?

We maintain a highly versatile environment for web development. You can configure your execution paths at any time:

• PHP Support: Easily toggle between multiple stable versions starting from PHP 7.4 through PHP 8.2+ right inside your control dashboard.

• Node.js Integration: Fully supported across our shared platform fleet! We actively host modern stable runtimes, including v24.13.0 and v25.5.0.

2. Data Centers & Remote Database Access

Where are your servers physically located?

We provide global infrastructure options to keep your data close to your target audience:

• Canada Locations: Our Canadian nodes are housed in the enterprise EXA Data Center (35 John St., Toronto, ON) in partnership with GlobalTeleHost Corp. Automated disaster-recovery backups are encrypted and stored inside AWS’s highly secure ca-central-1 region to maintain strict Canadian data residency compliance.
   

• International Locations: Global clusters are available across Virginia (US), London (UK), and Sydney (AU) depending on your selected tier.

Can I connect to my database remotely?

Yes, but it must be enabled by our system administrators for security. Because our cluster firewall restricts unauthorized traffic on database port 3306, you cannot enable remote access directly inside your dashboard.

If you use an external desktop utility like MySQL Workbench to manage your site's custom code, follow this process:

1. Visit a site like myip.rebel.com to find your local network's Public Static IP Address.

2. Reach out directly to Rebel Support via chat or email with your database details and your IP address.

3. Our agents will generate an internal hosting ticket for our Hosting Administration Team, who will securely whitelist your specific IP address inside the cluster node's firewall rules.

Note: For the protection of the shared cluster, terminal command-line SSH shell access is permanently disabled across all shared subscription tiers.

3. Resource Allocations & Performance Plans

Our packages operate under a balanced allocation architecture. Rather than hitting strict, tiny resource walls, our setups utilize an automated performance allocation model designed to give your scripts extra breathing room during heavy traffic cycles.

Shared Web Hosting Tiers (Plesk Obsidian)

Our standard web hosting plans provide robust file limits and high availability configurations:

Managed WordPress Tiers (Plesk WP Toolkit)

Our Managed WordPress environments run on servers specifically fine-tuned for high-speed content delivery and include automatic core, theme, and plugin update maintenance:

• Managed WordPress (Dream It, Build It):

  • Features 20 GB SSD Storage, 1 Website, 100 Email Accounts, and an integrated AI Website Builder to get launched quickly.
     

• Managed WordPress eCommerce (Supercharge Your Online Store):

  • Features 100 GB SSD Storage, 1 Website, 100 Email Accounts. Fully optimized for instant payment processing with a pre-installed Stripe Payment Gateway, WP Super Cache, and Yoast SEO plugins.

Universal Security Included: Every single Web Hosting and Managed WordPress package we offer comes standard with an automated, free Let's Encrypt SSL Certificate for all subdomains, a robust Imunify360 Firewall with active malware protection, and automated daily snapshots to keep your custom code fully locked down and secure.