Does my hosting plan support MySQL?
Yes! Our hosting infrastructure runs on MariaDB 10.11.x, which is a high-performance, drop-in equivalent for traditional MySQL databases.
When you view your configuration settings inside your panel, you will see your Database Server explicitly listed as localhost:3306 (default for MariaDB, v10.11.x). Because MariaDB speaks the exact same database language as MySQL under the hood, it works perfectly out of the box with WordPress and custom database scripts uploaded directly to your website's files.
How to Access Your Existing Database (phpMyAdmin)
You can view, modify, and manage your raw database tables securely from any web browser using the built-in phpMyAdmin interface.
Log into your Rebel.com account and open your Plesk Obsidian dashboard.
Click on the Databases tab located in the left-hand navigation sidebar.
Locate the specific database you wish to view, and click the phpMyAdmin button on the management bar.
Step-by-Step Guide: How to Create a New Database & User
If you are installing a custom web script and need to provision a clean database container and a user account simultaneously, follow this exact sequence:
1. Open the Add Database Screen:
Plesk Panel Dashboard.
Log into your control panel, click on Databases from the left navigation sidebar, and click the Add Database button at the top of the interface.
2.Configure Database Name & Related Site:
System Naming Prefix.
Locate the Database name field. Notice that Plesk automatically locks in your account prefix (e.g.,
israel87_). Type your desired suffix right after the underscore. In the Related site dropdown, select the target domain name or leave it as No related sites.
3. Configure the Database User Profile:
Credential Generation.
Under the Users block, ensure the box for "Create a database user" is checked. Input your desired Database user name. Click the Generate button to build a secure password, and click Show to copy it down safely for your script's configuration files.
4. Set Subscription Privileges & Deploy:
Access Control Selection.
If you want this specific user account to have administrative rights across your entire hosting workspace, you can check the box for "User has access to all databases within the selected subscription". Leave the default data privileges intact and click OK to deploy the database instantly.
Need to add a standalone user later? If you navigate to the User Management screen and click Add Database User, the interface will ask you to define a password and assign them to a specific database container. You can select an individual database name from the dropdown list, or choose "Any" to give that user account flexible privileges across multiple databases.
Can I connect to my database via external software (like MySQL Workbench)?
Yes, but you must contact Rebel Support to open access. By default, our cluster firewall locks down database port 3306 to local traffic only to protect your data rows from outside brute-force attacks.
Because customers cannot modify firewall settings directly inside their accounts on shared nodes, follow this simple process:
Visit a site like myip.rebel.com to find your local development environment's Public Static IP Address.
Open a chat or ticket with Rebel Support and provide your Database Name, Database Username, and your Public Static IP.
Our agents will escalate an internal ticket to our Hosting Administration Team, who will securely whitelist your specific IP address in our cluster configuration.
Note: For server performance and stability, interactive command-line terminal SSH shell access is permanently disabled on all shared hosting plans.
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