Overview

The PHP memory limit determines the maximum amount of memory a script on your website can consume. If a script requires more memory than currently allocated, you may experience errors on your site (such as a "Fatal error: Allowed memory size exhausted").

While PHP memory limits can be increased, this action cannot be performed through self-service or automated tools.

Please note that this applies to the following: increase upload_max_filesize, increase post_max_size hosting, increase max_execution_time, as they all fall under the PHP memory limit

Can I increase my PHP memory limit on my own?

No. For stability and server performance reasons, adjusting PHP memory limits requires direct intervention from a technical specialist.

How to Request a PHP Memory Limit Increase

To get your memory limit adjusted, you will need assistance from our support team.

1. Contact Support: Reach out to a live agent or open a support ticket.

2. Provide Details: Let the agent know:

   • Your domain name.

   • The requested memory limit size.

3. Hand-Off: A specialist will review your hosting package capabilities and safely apply the requested changes to your account.

Customers cannot adjust PHP memory limits via their dashboard. This change requires a specialist and should be transferred to a live agent