How to Change Your Account Payment Currency

Overview

Your account currency determines how pricing, shopping cart totals, renewal fees, and invoices are billed. Once an account is configured with a specific billing currency, it cannot be modified directly through self-service dashboard settings.

Changing the currency pricing for your account requires manual assistance from a Live Support Agent to review your billing profile and update your account configuration.

Currency settings are locked at the billing profile level to prevent invoice conflicts, tax calculation errors, and payment gateway mismatches across active subscriptions.

Because existing open invoices, active auto-renewals, and stored payment profiles are tied to your current currency, a support specialist must verify your account standing before making any currency adjustments.

How to Request a Currency Change

Please contact a Live Support Agent and let them know which currency you would like your account billed in as A Live Support Agent is required to change the currency pricing on your account.