Angelina
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Where can I view my next billing date for all of my subscriptions?
To view the next billing date for your hosting subscription, please follow these steps: Step 1.Log in to your Rebel account, then select "My Account" in the top-left corner. In the top toolbar, you...
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How do I add PayPal to my Rebel account?
We are pleased to offer PayPal as an alternative payment method to all Rebel accounts. To connect PayPal to your Rebel account, please follow these steps: Step 1.Log in to your Rebel account and cl...
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What are my payment options?
Account CurrencyWe accept payments in Canadian dollars (CAD) and U.S. dollars (USD). Your account currency is set by your very first payment, and all future payments will continue in that same curr...
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My payment failed, what do I do now?
If your payment doesn’t process successfully or your domain or service hasn’t renewed as expected, don’t worry. This is usually easy to resolve and doesn’t necessarily mean you’ve lost your domain ...
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Can I pay for different services on different cards?
When it comes to billing, what you can do depends on whether your payments are automatic or manual. This article will articulate when you can use which: Automatic paymentsFor services that renew a...
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How do I set my primary payment method?
If you have multiple payment methods saved to your account, this article will show you how to set one as your primary payment method. This is especially important because automatic payments (like d...
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How do I request a refund?
Refund eligibility depends on several factors, including:What service was purchased or renewedWhen the payment was made How the payment was processed (either manually or through automatic renewal)S...
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How to add/edit/remove credit card from your Rebel account.
In this article it will cover how to add and remove your credit card from your Rebel account. Please note that in order to edit or update a card on file you will have to add the card again. How to ...
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Why am I seeing "Failed to Tokenize Card"?
If you see the message "Failed to Tokenize Card" while trying to add a payment method, it means our secure encryption system was unable to create a "Security Token" with your bank.Common Reasons fo...
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How do I update my payment information?
At Rebel, we accept two payment methods: credit card and PayPal. You can follow the guide below based on the payment method you’d like to add to your account:How to add my credit card to my Rebel a...