Angelina
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[Internal KB:] Troubleshooting .COM Transfers: "Pending Transfer" Status
Quick Links Registry Lookup: Verisign Registry WHOIS Status Meanings: ICANN EPP Status Codes Common Scenarios 1. A client is complaining about their domain not transferring IN after 5 days. (...
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How do I cancel a domain? When will it delete?
In this article, we will cover: How to delete your domain(s) immediatelyHow to cancel your domain at the end of the term Delete your domain immediately:Step 1.Log in to your Rebel account, select "...
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What are Authoritative Name Server (NS) Records and how do I edit/add them?
Note: NS Records are not used to change the DNS of a domain. If you are looking to change your nameservers to connect to a third party host, visit our article How do I change the nameservers for my...
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What is the Redemption Grace Period (RGP)? How do I recover my domain if it is in RGP status?
What is the Redemption Grace Period: The Redemption Grace Period (RGP) is a status a domain enters after it has expired and been removed from active service.During this time, the domain is no longe...
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What are Registry Nameserver Records and how do I create them?
Registry nameserver records are used to point the nameservers for your domain name to a specific IP address; you are advising the registry to direct the traffic for your nameserver to its designate...
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Why is my domain still offline after I paid the recovery (Redemption) fee?
If your domain has entered the Redemption Grace Period (RGP), a simple payment does not immediately "flip a switch" to bring your website back online. Because the Registry (the central authority fo...
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How do I add IPv6 Address (AAAA) Records?
Note: Any changes that you make to your Advanced DNS settings can interrupt your service. If you are not an advanced user, we strongly recommend that you not change these settings without consultin...
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Why do I have to pay a recovery (Redemption) fee?
It can be frustrating to see an extra fee on your account when you're just trying to get your website back online. To understand why this fee exists, it helps to look at the timeline of a domain af...
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What is DNSSec and how do I use it?
Note: Some TLDs, such as Dot.BS , are not currently supported for DNSSec management. Domain Name System Security Extensions (DNSSEC) are designed to protect against forged and manipulated DNS data...
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How do I modify my hosts file?
There are some instances where you would like to set up a hosting package with Rebel, but aren't ready to switch your nameservers and make the new hosting package live. An example would be that yo...