Angelina
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Articles
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Why do I have to pay a recovery (Redemption) fee?
It can be frustrating to see an extra fee on your account when you're just trying to get your website back online. To understand why this fee exists, it helps to look at the timeline of a domain af...
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What is DNSSec and how do I use it?
Note: Some TLDs, such as Dot.BS , are not currently supported for DNSSec management.Domain Name System Security Extension (DNSSec) is designed to protect against forged and manipulated DNS data, t...
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How do I modify my hosts file?
There are some instances where you would like to set up a hosting package with Rebel, but aren't ready to switch your nameservers and make the new hosting package live. An example would be that yo...
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I just updated my domain's DNS. Why aren't the changes visible to everyone yet?
This is normal. If you just changed your DNS settings and your email is not working yet, or your website has not updated, it will take a few hours before everything is working the way you need it t...
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Common DNS Mistakes
At certain times, one simple DNS mistake can cause everything else in your settings to stop working. There are certain areas that you can look for to ensure that this does not happen, or know how t...
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CNAME Record Restrictions
A CNAME (Canonical Name) record cannot coexist with any other DNS records that use the same hostname.This means that if a hostname has a CNAME record, no other DNS record types can be created for t...
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The "Validation Gap" in DNS Propagation
The Problem Clients often call in frustrated because they have added records for Shopify, iCloud, or Squarespace, but the "Verify" button on those platforms keeps failing. The "1-to-4 Hour" Rule ...